Frequently Asked Questions
Please read our FAQ before sending us a message. FAQ Page.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Once your order is dispatched, depending on area, estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
* Delivery delays can occasionally occur due COVID-19 issues.
Please note that our warehouses are based in different countries so occasionally we may split your order into multiple shipments.
All the details on our refund policy can be found on the Refunds page of our website.